Compressor Callout & Downtime Tracking for Oil & Gas

Every hour down
is dollars gone.
Track it. Prove it. Recover it.

One system of record for compressor downtime, vendor callouts, and return-to-service — with the dollar impact of every event calculated automatically: the rental you paid on a unit that wasn't running, and the production that wasn't going through the sales meter.

$250k–$4M+
Annual vendor credits recovered
98.6%+
Fleet runtime visibility
Unlimited
Compressor units per account

Documentation is the whole game

Rental agreements entitle you to credits when units are down — but only when downtime is documented, quantified, and presented. Three steps, no tedious spreadsheets.

01
Log the callout

Unit down? One form — unit, reason, timestamp — and the vendor's clock starts running. Field users can log from a phone.

02
Watch the dollars accrue

Downtime cost prorates live from each unit's monthly rental fee. Every dashboard shows exactly what the outage is costing.

03
Recover at the meeting

Print the monthly vendor report to PDF, present the documented total, and track every credit from requested to received.

The business case writes itself

Operators using disciplined callout tracking routinely recover tens of thousands of dollars per year in vendor credits — while driving faster vendor response, higher runtime, and more production for shareholders.

Runtime improvement

Example: fleet availability climbs as vendor response is measured and reviewed monthly.

Vendor credits recovered

Example: credits are largest early — every documented down-hour is recovered — then shrink as runtime improves. The best credit is downtime that never happens.

Production uplift

Example: fewer down-hours means more gas moved — ~38,000 more BOE sold per month by June.

$104k
credits recovered in an example year
−78.6%
downtime hours after six months
+21.6 pts
fleet runtime — from 77% to 98.6%

“If it isn’t documented,
it’s a free outage.”

Field wisdom · Permian Basin, West Texas

Start Documenting
vendorcallout.com/dashboard
3 units down 212.4 hrs MTD $48,214 downtime cost $61,900 credits YTD

Your whole compression program, on one screen

  • Interactive GPS mapEvery unit plotted and color-coded — filter by vendor, route, or status.
  • One-click vendor reportsMonthly performance report formatted for print-to-PDF, built for vendor meetings.
  • Credit pipelineTrack every rental credit from requested → approved → received.
  • Teams & rolesTenant admins manage their own users; every action is attributed.
Callout Tracking

Reason, time down, vendor arrival, back-online — nothing falls through the cracks.

Automatic Dollar Impact

Downtime cost prorated from each unit's monthly rental fee, calculated for you.

Routes & Vendors

A route can span many vendors — the accountability stays straight.

AP-Integrated Invoicing

Invoices submitted through your platform — SAP, OpenInvoice, or your vendor portal — and paid by ACH or wire.

Live Dashboards

Runtime %, downtime trend, cost by vendor, credits recovered — live on every login.

Secure Multi-Tenant

Company data fully isolated. HTTPS everywhere, hashed passwords, self-service resets.

Built for the iron you actually run

Every make, every model, every vendor. If it compresses gas on your lease, Vendor Callout tracks the callout — and its dollars added to your bottom line.

About $9 a day per compressor unit

Every feature, every report, every basin — at any fleet size. No tiers, no add-on modules, no long-term contract.

That $9 documents every outage the minute it happens, prices every down-hour automatically, and turns the runtime guarantee already written into your rental contracts into credits you can actually collect. One unit down for one night costs you far more than that.

$275.00 per compressor unit + $3.00 per user, per month · pay monthly, quarterly (3% off), or annually (8% off)

units
205001,000+
Add optional services
Monthly
$27,500
per month
Quarterly save 3%
$80,025
per quarter
Annually save 8%
$303,600
per year
$275.00/unit + $3.00/user per month · starts at 20 units, add in increments of 5 · no upper limit — run as many units as your fleet needs. The slider covers up to 1,000; just type a bigger number for more. Optional services are included in the figures above when selected — we'll break them out on your quote.

Frequently asked questions

About $9 a day per compressor unit — that's the whole product. Every feature, every report, at any fleet size: no tiers, no add-on modules, no long-term contract.

In invoice terms that's $275 per compressor unit per month, plus $3 per active user per month — the per-user charge is deliberately small so every lease operator gets their own login, which is what makes the record defensible. Billing follows your fleet automatically in increments of 5 (20 minimum), so adding a unit never means a phone call or a service interruption. Quarterly billing saves 3%, annual saves 8%.

Any compressor package you want tracked — any make, model, horsepower, or vendor, rented or owned. Billing simply follows your fleet: units are billed in increments of 5 (20 minimum), rounded up, so 27 active units bill as 30. Add a unit and your subscription covers it automatically — there is nothing to request and no service interruption.

Every callout records when the unit went down, when the vendor arrived, and when it came back online — and prorates the downtime cost from that unit's monthly rental fee, using the month's real calendar hours.

The app then does the arithmetic your contract implies: each unit is allowed (100% − your runtime guarantee) of the month's hours before a credit is due, and anything beyond that is priced at the unit's own hourly rental — giving you a calculated credit due per unit, alongside what you've actually recorded. At month end you print the vendor performance report to PDF, walk through it at the vendor meeting, and track each credit from requested to approved to received. Documented downtime is very hard to argue with.

Yes, and you don't need well tests. Wet-gas operators are tracked in their own units of measure: each unit's MCF/d comes straight off the meter, and your condensate yield (barrels per MMcf) comes straight from sales accounting — condensate sold divided by gas sold. Every outage is then valued as gas not moved plus the condensate that gas would have made, at your own gas and condensate prices. Dashboards, callouts, notification emails, and vendor reports all speak in Mcf and condensate barrels instead of BOPD.

No — and they never get one. The callout email sends your vendor a secure, single-callout link (good for 24 hours, and only to the contact address on file) showing that one outage: unit, location, reason, and timestamps. No rental rates, no costs, no credits, and nothing else in your account.

The one thing they can do is document their side — parts, root cause, time on site — in a timestamped, append-only work log that neither side can rewrite. Your record and theirs sit next to each other on the callout, which is exactly what makes the monthly meeting short.

Yes. The app is fully responsive — a lease operator or foreman can log a callout from the field in under a minute, and timestamps can be back-dated to when the unit actually went down.

We work the way oil & gas AP departments actually work.

Invoicing: Vendor Callout can submit invoices through your digitally integrated AP platform — SAP, OpenInvoice, Cortex, or your company's own vendor portal — and we'll complete vendor onboarding paperwork and W-9s with you during setup.

Payment: invoices are issued on the 1st of the month and paid by ACH or wire transfer — net-15 standard (due the 15th), with net-30/45/60 terms available — using the remittance details on each invoice. Record the ACH trace or wire confirmation number on the invoice in your Billing page and it's confirmed on our side.

Only your company. Every tenant's data is fully isolated, users belong to your company alone, and your admins add, suspend, or remove team members themselves.

HTTPS everywhere and passwords stored only as one-way hashes — or skip passwords entirely: companies can switch to passwordless sign-in, where each session starts from a single-use link that expires in 15 minutes. Sessions end automatically after 10 idle minutes, vendors never receive accounts, and every consequential action is written to a permanent audit log.

Your subscription size follows your fleet automatically — add units and billing scales to cover them on the next invoice, with nothing to request. Billing frequency (monthly, quarterly, or annual) and payment terms are set with us during onboarding and can be changed any time by emailing [email protected]. No long-term contract is required — reach out and we'll close out your account at the end of the paid period.

Stop leaving vendor credits on the table.

Put a dollar figure on every hour of downtime, hold vendors accountable, and turn documentation into recovered revenue.

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